Nifty Lift / ADA Info and Complaint Process

Nifty Lift serves the needs of customers who are unable to use the CATS regular fixed route bus system due to being elderly, having a handicap, or having a disability.  Customers must also meet the criteria established by the U.S. Department of Transportation under the Americans with Disabilities Act (ADA) of 1990.

Lift-equipped vehicles are available to meet the transportation needs of the mobility limited.

Patrons are requested to provide notice by 7 p.m. prior to the day of requested service. However, if scheduling permits, requests for service during the same day will be honored.
Nifty Lift
Users must have approved application on file prior to making appointments with Nifty Lift.


Visitors to the Anderson area, who are certified eligible for similar service by the transit agency in their area, will be accorded the same privileges while visiting. The ID card or Eligibility Letter issued by your home transit system will be sufficient to document eligibility. If no such documentation is available, then CATS may require proof of visitor status and eligibility.  Visitor eligibility will be for 21 days; after which local eligibility should be requested.

Nifty Lift Documents